Revelações e pesquisas nos últimos anos lançaram luz sobre como o Instagram pode afetar negativamente seus usuários mais jovens. A plataforma de mídia social mais popular entre os jovens de 13 a 21 anos na América, o Instagram foi projetado...
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)
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Revelações e pesquisas nos últimos anos lançaram luz sobre como o Instagram pode afetar negativamente seus usuários mais jovens. A plataforma de mídia social mais popular entre os jovens de 13 a 21 anos na América, o Instagram foi projetado para conectar pessoas com interesses em comum. No entanto, pesquisas recentes apontaram para o uso das mídias sociais como possivelmente contribuindo para um aumento na saúde mental e distúrbios alimentares entre as adolescentes.
Pesquisadores da Drexel University e da Vanderbilt University estão tentando descobrir exatamente o que os jovens usuários estão experimentando no Instagram, na esperança de reduzir a tendência negativa e obter o apoio de que precisam.
Em um novo artigo, a equipe de pesquisadores da Faculdade de Computação e Informática de Drexel e da Escola de Engenharia Vanderbilt apresentou as descobertas de sua análise de mensagens diretas do Instagram entre usuários que pediram ajuda em suas conversas no aplicativo.
Embora essa faixa etária seja conhecida por usar mais o Instagram, o artigo, intitulado "'Help Me:' Examining Youth's Private Pleas for Support and the Responses Received from Peers via Instagram Direct Messages", publicado no Association for Computing Machinery's Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems , é o primeiro estudo que analisa mensagens privadas enviadas por usuários entre adolescentes para entender melhor a dinâmica de como eles pedem apoio de seus colegas no Instagram.
"Devido a desafios logísticos e preocupações com a privacidade , tem havido muito pouca pesquisa sobre como essa faixa etária interage em conversas privadas on-line - principalmente para troca de suporte", disse Afsaneh Razi, Ph.D., professor assistente na Faculdade de Computação e Informática de Drexel , que foi co-autor do artigo. “Este estudo é o primeiro desse tipo a fornecer informações sobre essas trocas e estabelecer uma estrutura de como a plataforma pode oferecer suporte para usuários que estão sofrendo”.
A equipe analisou especificamente como os jovens iniciam conversas de apoio entre pares em mensagens privadas, os tópicos para os quais estão buscando apoio e os tipos de apoio que receberam.
Suas descobertas sugerem que os jovens no Instagram são mais propensos a compartilhar experiências negativas – variando do estresse diário a graves problemas de saúde mental – em mensagens privadas com amigos e conhecidos que conheceram online. A maioria das revelações foi recebida com apoio positivo dos pares; embora a equipe também tenha encontrado conjuntos específicos de circunstâncias que levaram à negação do apoio.
O conjunto de dados analisado foi doado por 189 participantes voluntários, com idades entre 13 e 21 anos, que compartilharam pelo menos três meses de seus dados do Instagram de quando tinham entre 13 e 17 anos. Cada envio incluiu trocas de mensagens diretas com pelo menos 15 pessoas, com pelo menos duas mensagens que as deixaram desconfortáveis ??ou a outra pessoa.
No total, os pesquisadores coletaram 7 milhões de mensagens. Eles os analisaram em 82 conversas relevantes que incluíam as palavras "me ajude", compreendendo mais de 336.000 mensagens individuais. Eles descobriram que a maioria das revelações pedindo ajuda se enquadrava em quatro grandes categorias: preocupações com a saúde mental, problemas de relacionamento, problemas da vida cotidiana e abuso.
"Nosso estudo é um dos primeiros a desvendar como os jovens usam plataformas de mídia social para buscar apoio em particular sobre questões sérias. Como pesquisadores e designers, isso significa que precisamos levar em conta esse comportamento no design de plataformas de mídia social, bem como melhorar a educação e conscientização sobre como preparar os jovens para lidar com esses tipos de conversas difíceis de maneira segura", disse Pamela Wisniewski, Ph.D., professora associada do Departamento de Ciência da Computação da Vanderbilt University.
As preocupações com a saúde mental surgiram em 61% das conversas analisadas. Estes variaram de desafios emocionais e ansiedades sociais a conversas mais arriscadas sobre distúrbios alimentares e pensamentos suicidas. Questões de relacionamento – entre família, amigos e parceiros amorosos – foram discutidas em 41% das conversas; questões da vida diária – trabalho, escola, saúde e problemas financeiros – em 27%; e abuso, incluindo assédio, intimidação e violência, foi divulgado em 11%.
Poucas conversas começaram com alguém em busca de apoio – 94% começaram como conversas casuais, 74% como bate-papos individuais e evoluíram para uma revelação e um pedido de ajuda. Eles descobriram que cerca de metade deles eram entre amigos e cerca de um quarto entre conhecidos que só se conheceram online; nenhuma das conversas incluiu membros da família.
Mas, em quase todos os casos, o apoio foi oferecido de alguma forma – desde oferecer apoio emocional ou palavras gentis para aumentar a auto-estima do indivíduo, até oferecer informações úteis, assistência tangível ou uma conexão com redes de apoio.
"Vimos que, na grande maioria das conversas, quando alguém fazia uma revelação difícil, outras pessoas na conversa ofereciam apoio tentando se relacionar ou simpatizar com a situação, compartilhando uma experiência semelhante e fornecendo informações que poderiam ser úteis", disse Jina Huh-Yoo, Ph.D., professor assistente na Faculdade de Computação e Informática de Drexel, que ajudou a liderar a pesquisa. "Essas revelações mútuas pareciam estabelecer confiança, mesmo entre pessoas que acabaram de se conhecer na plataforma."
A equipe também fez uma observação única sobre as poucas vezes em que alguém não ofereceu apoio em uma conversa de busca de ajuda. Estes ocorreram em apenas um punhado ou menos instâncias em cada categoria de conversação, mas seguiram um padrão que pode ser importante, afirmam os pesquisadores.
“Percebemos que o apoio foi negado nos casos em que um participante da conversa não se sentia em uma posição mental ou emocional para ajudar ou quando havia um desequilíbrio percebido na reciprocidade do apoio”, disse Razi. “Embora este seja um pequeno subconjunto de conversas, representa um conjunto de comportamentos que não foi identificado em pesquisas anteriores, por isso acreditamos que é uma área significativa para pesquisas futuras”.
Continuar a estudar as interações dos adolescentes em plataformas de mídia social, como o Instagram, pode fornecer informações relevantes sobre o aumento da depressão e da automutilação que surgiram nos últimos anos. O Instagram é um portal particularmente útil para este trabalho, eles sugerem, porque convida a discussões informais e abrangentes que não são focadas principalmente na busca de ajuda, o que ajuda a evitar qualquer estigma associado a atividades formais de busca de ajuda, como aconselhamento ou terapia. .
Além disso, o lado público do Instagram serve como um iniciador de conversas com base em interesses mútuos. Isso permite que os adolescentes desenvolvam uma rede de apoio que inclui mais do que apenas seus amigos off-line - e não se concentra principalmente em compartilhar problemas ou buscar apoio. Em muitos casos, observou a equipe, conversas entre duas pessoas que têm um relacionamento off-line permitem uma interação mais autêntica, livre de comportamento performático ou prejudicada por relacionamentos complicados com outras pessoas.
O que tudo isso significa, sugere a equipe, é que as interações do Instagram apresentam uma oportunidade valiosa para integrar a tecnologia automatizada para fornecer suporte. Eles observam que proteger a privacidade dos usuários e a integridade das conversas na plataforma é fundamental para preservá-la como um canal onde os adolescentes se sintam seguros em compartilhar seus problemas e pedir ajuda, mas poderiam ser criadas ferramentas que fornecessem recursos e orientações de forma automática e sutil. dentro de uma conversa.
“Com base nessa descoberta, o suporte automático de agentes de conversação alimentados por Inteligência Artificial pode ajudar os membros da conversa a saber o quão equilibrados eles estão na troca de suporte e quando precisariam de suporte extra com base na frequência das trocas e na direção das mudanças”, escreveram eles. . “Os agentes automáticos podem ajudar os membros da conversa com orientação para recursos adicionais quando a outra pessoa se recusa a apoiar ou fornece comentários não favoráveis”.
Embora essas descobertas sejam extraídas de um pequeno subconjunto de usuários do Instagram, que participaram voluntariamente da pesquisa, os pesquisadores sugerem que seu modelo para estudar as interações de adolescentes no Instagram e a ferramenta que eles criaram para coletar os dados com segurança são uma porta de entrada para expandir esse importante linha de investigação. A equipe observa que pesquisas futuras podem analisar como o histórico demográfico dos usuários – idade, sexo, raça ou gênero, por exemplo – afeta a maneira como eles buscam suporte nas mídias sociais. Também poderia se expandir para ver como o comportamento de busca de ajuda difere entre as plataformas de mídia social .
Mais informações: Jina Huh-Yoo et al, "Help Me:" Examining Youth's Private Pleas for Support and the Responses Received from Peers via Instagram Direct Messages, Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (2023). DOI: 10.1145/3544548.3581233